Terms & Conditions

1. Introduction

Welcome to SuyaBranch. These Terms and Conditions govern your access to and use of our food ordering and delivery platform. By accessing or using SuyaBranch, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms, you must not use our services.

2. Eligibility

You must be at least 13 years old to create an account and use SuyaBranch. If you are between 13 and 17 years of age, you must have the consent of a parent or legal guardian to use our platform. By using our services, you represent and warrant that you meet these eligibility requirements.

3. Orders, Pricing, and Payments

All orders are subject to acceptance and availability. Prices for products are subject to change without notice. The total cost of your order, including applicable taxes and delivery fees, will be displayed before checkout. Payments must be made via our approved third-party payment gateways. We reserve the right to refuse or cancel orders due to suspected fraud, pricing errors, or product unavailability.

4. Deliveries and Force Majeure

Delivery times provided are estimates and are not guaranteed. SuyaBranch is not liable for delays or failures in delivery resulting from events beyond our reasonable control, including but not limited to severe weather conditions, traffic incidents, internet outages, strikes, or government restrictions (Force Majeure).

5. Health and Safety Disclaimer

SuyaBranch connects users with food products. While we maintain high standards with our branches, we do not guarantee that our products are completely free from allergens. If you have severe food allergies or specific dietary requirements, it is your responsibility to inquire directly with us before placing an order. To the fullest extent permitted by law, SuyaBranch disclaims any liability for adverse reactions or illnesses resulting from food consumption.

6. User Accounts and Conduct

You are responsible for maintaining the confidentiality of your account credentials. You agree to use SuyaBranch for lawful purposes only. You may not:

• Use the platform for fraudulent or malicious activities.
• Post abusive, defamatory, or false reviews.
• Interfere with the security or operation of the platform.

We reserve the right to suspend or terminate your account at our sole discretion if we suspect a violation of these terms.

7. Intellectual Property

All content, trademarks, software, logos, and related intellectual property on the platform are owned by or licensed to SuyaBranch. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial purposes. Unauthorized reproduction or use of our intellectual property is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by applicable Nigerian law, SuyaBranch, its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the platform.

9. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising from or relating to these terms or your use of the platform shall be subject to the exclusive jurisdiction of the standard courts located within Nigeria.

10. Data Protection

Your privacy is important to us. Our collection and use of personal information in connection with the platform are governed by our Privacy Policy, which is incorporated into these terms by reference.

11. Updates to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. We will post the revised version on this page and update the "Effective Date." Your continued use of the platform after such changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at bytebranch@gmail.com.